CasinoAgent
CasinoAgent operative timing a payout with a stopwatch and checking a review checklist
Agent Protocol · 2026

How We Rate US Online Casinos

Every casino is run through a rigorous multi-phase investigation, scored on safety, bonuses, games, payouts, usability and support.

6Evaluation Phases
50+Data Points
3Field Agents
01 Intake
02 Analyze
03 Test
04 Verify
05 Score
06 Publish
Case File · Scoring Protocol

The Agent Score, Pinned Apart

Six factors, weighted and strung together into one 10-point verdict. Every brand on the board gets run through all of them.

Agent Score 10/10 6 weighted factors
25% Safety & Licensing
20% Payout Speed
20% Bonus & Promos
20% Game Selection
10% Platform & UX
5% Customer Support
INTAKE
FIELD TEST
VERIFY
PUBLISHED
The Field Work

Six Files, One Verdict

Each factor is worked by a specialist field agent. Here is exactly what lands in the file.

File Nº 01

Safety & Licensing

25% of score CRITICAL

Every casino must hold a valid license from a recognized gaming authority. We verify regulatory standing and safety standards before anything else.

What lands in the file
State license verification SSL & data protection Responsible gambling tools Fair play & RNG audits
File Nº 02

Payout Speed & Methods

20% of score HIGH WEIGHT

We request real withdrawals, time the processing and verify the casino delivers on its payout promises across every method.

What lands in the file
Withdrawal processing time Payment method variety Deposit & withdrawal limits Fee transparency
File Nº 03

Bonus & Promotions

20% of score HIGH WEIGHT

We dig into real value (wagering requirements, time limits, game restrictions) and how achievable a bonus actually is for everyday players.

What lands in the file
Welcome bonus size & type Wagering requirements Ongoing promos & loyalty Bonus terms transparency
File Nº 04

Game Selection

20% of score

We catalog the full library (slots, table games, live dealer), evaluating provider quality, RTPs and whether it caters to every player type.

What lands in the file
Game count & variety Provider quality Live dealer availability Average platform RTP
File Nº 05

Platform & Usability

10% of score

We test the full experience (desktop, mobile browser and native apps), judging navigation, load times and overall polish.

What lands in the file
Mobile & app quality Site speed & performance Navigation & search Registration & verification
File Nº 06

Customer Support

5% of score

We contact support directly (live chat, email and phone), testing response times, product knowledge and issue resolution.

What lands in the file
24/7 live chat availability Response time & quality Multiple contact channels Help center & FAQ quality

See the verdicts in action

Browse agent-rated US online casinos and compare them side by side.