How Our Agents Rate
US Online Casinos
Every casino is run through a rigorous multi-phase evaluation protocol. Our field agents assign scores based on comprehensive checks across safety, bonuses, games, payouts, usability, and support.
Agent Score Breakdown
Weighted scoring protocol used across all evaluations
Evaluation Protocol
Each phase is executed by a specialist field agent
Safety & Licensing
Every casino must hold a valid license from a recognized US state gaming authority. We verify regulatory standing and strict safety standards before any further evaluation.
Bonus & Promotions
We dig into real value — wagering requirements, time limits, game restrictions, and how achievable the bonus actually is for everyday players.
Game Selection
We catalog the full game library — slots, table games, and live dealer. We evaluate provider quality, RTPs, and whether the selection caters to all player types.
Payout Speed & Methods
We test real withdrawals, time the processing, and verify that the casino delivers on its payout promises across all available methods.
Platform & Usability
We test the full experience — desktop, mobile browser, and native apps — evaluating navigation, load times, and overall polish.
Customer Support
We contact support teams directly — via live chat, email, and phone — testing response times, knowledge, and issue resolution.
Meet the Agents
The expert team behind every review
Nicky Malone
Senior Casino Analyst
Jack Riggle
Live Casino & Safety Expert
Danny Hogan
State Gambling Laws Reporter
See Our Ratings in Action
Browse agent-rated US online casinos and use the comparison tool to find the perfect fit.